VOIP - Recording - Inbound & Outbound

Seamless Phone Integration

Brands: Use the phone system to track incoming leads from every marketing channel, record sales calls for training, and automate follow-up with missed-call texts or voicemail drops. It keeps your sales team sharp, responsive, and fully accountable-- seamlessly integrating into your CRM.

Brokers: Manage all your candidate conversations in one place with tracked calls, recordings, and SMS follow-ups. Use dedicated numbers for each campaign and monitor call performance to see what’s working—no more flying blind.

Ambassadors: Easily engage leads using a business number with call and text capabilities. Whether you're following up on interest from content or running your own outreach, the phone system helps you look professional, stay organized, and boost conversions without juggling apps.

Phone Features

Missed Call Text Back: Automatically send a personalized SMS to anyone who calls and doesn’t get through.

Inbound & Outbound Dialing: Make and receive calls through your browser using your dedicated business number.

Call Forwarding & Routing: Route calls to team members, round robin, or specific departments based on your setup.

Call Recording: Automatically record all inbound and outbound calls for review, compliance, and coaching.

SMS & MMS Messaging: Send and receive text messages and images with full logging inside the CRM.

Reporting & Analytics: Access in-depth call logs, response rates, duration, outcome tracking, and more.

AI Sales Agent: Enable an AI-powered agent to answer inbound calls instantly, respond to questions conversationally, collect lead info, and even book appointments—just like a real team member.

Source Attribution: Assign unique numbers to campaigns, landing pages, or reps to track exactly where every call is coming from.

Leaderboards & Performance Tracking: Create call-based competitions and view leaderboards to gamify your sales or outreach team.

Local & Toll-Free Number Provisioning: Generate local or toll-free numbers for campaigns, tracking, or region-specific branding.

Workflow Triggers Based on Call Behavior: Trigger automated workflows based on call events—like missed calls, length, tags, or call outcomes.

Consolidate your call center agents
SMS messages
Automatically book appointments
Agents can send texts & emails in real time while on the call
Dispatch qualified calls to a live person
Ensure a positive solution is reached for every call

Reliably delegate mission-critical work to an Ai Agent

Ai Sales Agent

Create as many as necessary, change their voices, tone, personality & function. Escalate calls as necessary.

Respond to social DMs, comments, and post replies on social media, engage with SMS messages and emails, triggers tasks, create appointments for your sales people and follow up at scale.

By automating interactions, follow-ups, and lead nurturing, the AI agent helps you stay connected, build relationships, and maximize every opportunity at scale.

Fully programmable to talk and act within your brand lingo & protocols.

What our Customers are Saying

Franbassador® has changed the game so teams can tell better stories.
Read their stories directly.

Franbassador is the most user friendly system I've ever used!

Cody Fisher

Before Franbassador, I was stuck managing multiple CRMs, and trying to generate my own leads. Now, everything is here, and I have a stream of influencer-driven prospects coming in without spending a dime upfront. It’s like having a full-time marketing team working for me—I’d never go back to the old way!