Get Reviews, Get Seen

Reputation Management

The Reputation feature helps businesses manage and improve their online image by collecting, monitoring, and responding to customer reviews from one place. It automates review requests, tracks feedback across major platforms, and helps turn positive experiences into public testimonials—strengthening trust and credibility with every customer interaction.

Review Generation Campaigns – Send automated SMS and email requests asking customers to leave 5-star reviews.

Multi-Platform Monitoring – Track and respond to reviews across Google, Facebook, Yelp, and more—directly from the dashboard.

Sentiment Analysis – Quickly assess overall brand sentiment with AI-driven review scoring.

Instant Alerts – Get notified the moment a new review is posted so you can respond fast.

Negative Review Suppression Funnel – Route unhappy customers to private feedback forms before they post publicly.

Prewritten Responses – Use customizable templates for quick, professional replies.

Centralized Dashboard – Manage the reputation of multiple locations or brands from a single login.

Analytics & Reporting – See trends in reviews, star ratings, and response times to improve customer service.

Show Your Credibility with an embedded Reviews Widget

Display Widget

Automatically post all 5 star reviews to a webpage on your websites.

Show the world your feedback with simple code pasted to any page of your website.

Hold reviews from posting that don't meet the qualifying criteria.

Automate Reviews to Post to Social Accounts

Auto Post Reviews to Social

Let Franbassador.io do the hard work of obtaining the review and then posting it automatically to your social channels.

Build the brand's reputation automatically through automatic invites via emails & SMS campaigns.

Integrate your reviews with the Social Command Center to post reviews at specific times on specific days fully customized to your needs.

What our Customers are Saying

Franbassador® has changed the game so teams can tell better stories.
Read their stories directly.

Franbassador is the most user friendly system I've ever used!

Cody Fisher

Before Franbassador, I was stuck managing multiple CRMs, and trying to generate my own leads. Now, everything is here, and I have a stream of influencer-driven prospects coming in without spending a dime upfront. It’s like having a full-time marketing team working for me—I’d never go back to the old way!